Terms of Service

1. What ExploreDrop is

ExploreDrop, operated by Explore Drop, LLC ("the Service", "we", "us"), monitors publicly available hotel rate calendars on Marriott.com for the hotels and dates you choose, and notifies you by email when prices change or availability opens up. The Service does not book rooms, hold inventory, or process hotel payments — all bookings happen directly with the hotel or Marriott. By creating an account you agree to these terms.

ExploreDrop is an independent service and is not affiliated with, endorsed by, or sponsored by Marriott International, Inc. Marriott, Marriott Bonvoy, and related names and logos are trademarks of Marriott International, Inc., used here for identification purposes only.

2. Your account

You must provide a valid email address and keep your password secure. You are responsible for activity that happens under your account. One account per person; creating multiple accounts to circumvent plan limits is not allowed.

3. Rate eligibility is your responsibility

The Service tracks rates offered under Marriott's Explore program (the MMP rate). We do not grant, verify, or guarantee your eligibility to book those rates. Booking a rate you are not eligible for may be refused by the hotel — knowing and following the rate program's rules is entirely your responsibility.

The Service does not provide, sell, or unlock access to any Marriott rate program. Subscribing to a paid plan does not create rate eligibility — the Service only monitors prices for rates your own Marriott account can already access through verified special rates. If your account does not have such access, the Service will be of no use to you, and payments are not refundable on the basis of rate ineligibility.

4. Plans, billing, and cancellation

• The Free plan includes a limited number of monitors at a reduced check frequency.
• The Pro plan is a monthly subscription billed in advance through Stripe. It renews automatically until cancelled.
• You can cancel anytime from the billing portal on your Account page. Cancellation takes effect at the end of the current billing period; monitors beyond the Free limit are then paused (not deleted).
• If a renewal payment fails, we may downgrade your account to the Free plan after a grace period.
• Except where required by law, payments are non-refundable.

5. Price data — no guarantees

Rates and availability are refreshed on a periodic basis and may not reflect the current price or availability at any given moment. Prices and availability can change at any time. We do not guarantee that alerts are timely, complete, or error-free, that a price shown in an alert will still be available when you book, or that any specific saving will be achieved. Always verify the rate on Marriott.com before booking.

6. Acceptable use

• Do not resell, scrape, or redistribute data from the Service.
• Do not attempt to circumvent plan limits, rate limits, or access controls.
• Do not use the Service in any way that violates applicable law.

We may suspend or terminate accounts that violate these rules. You can delete your account at any time from the Account page, which permanently removes your data as described in the Privacy Policy.

7. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages — including missed price drops, booking outcomes, or travel costs. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

8. Changes to these terms

We may update these terms as the Service evolves. Material changes will be announced by email or in the app; continuing to use the Service after a change takes effect means you accept the updated terms.

9. Contact

Questions about these terms: support@exploredrop.com