Why did I not get my verification email?
You must verify your email before you can create monitors. If the email did not arrive, try these steps in order.
1. Check your spam folder
Look in your spam and promotions folders. Add the ExploreDrop sender to your contacts.
2. The link expired
The verification link is valid for 24 hours. After that, it does not work.
3. Resend the email
A banner shows in the app until you verify. Click Resend email in the banner to get a new link.
4. Your address has a typo
If you typed your address wrong, you cannot fix it in the app. Email support@exploredrop.com for help.
Still need help?
Email us and include:
- the email address you signed up with
- the hotel and the dates
- a screenshot, if you have one