How do I cancel Pro?
You cancel Pro in the Stripe customer portal. You open the portal from your Account page.
1. Open your Account page
Sign in to ExploreDrop and open your Account page.
2. Go to Billing
Find the Billing section on the Account page.
3. Click Manage subscription
Click Manage subscription. This opens the Stripe customer portal.
4. Cancel in the Stripe portal
In the portal, cancel your subscription.
The cancellation takes effect at the end of your billing period. You keep Pro until then. Payments are non-refundable.
Still need help?
Email us and include:
- the email address you signed up with
- the hotel and the dates
- a screenshot, if you have one