Why can I not see the Explore rate on Marriott.com?

The Explore rate shows only on Marriott Bonvoy accounts that have access. ExploreDrop cannot give you access.

Who sees the rate

You need MMP, MMF or MMA access on your own Marriott Bonvoy account. Without it, Marriott.com does not show the rate to you.

What ExploreDrop does

ExploreDrop tracks the rate and sends alerts. It does not grant rate access and does not book rooms. You book on Marriott.com.

How to check your access

Follow the steps on verify your access.

To learn more about the rate, read the Marriott Explore rate explained.

Still need help?

Email us and include:

  • the email address you signed up with
  • the hotel and the dates
  • a screenshot, if you have one
Email support@exploredrop.com

© 2026 Explore Drop, LLC

ExploreDrop is an independent service and is not affiliated with, endorsed by, or sponsored by Marriott International, Inc. It monitors publicly available rates. Marriott, Marriott Bonvoy, and related names are trademarks of Marriott International, Inc., used here for identification purposes only. Rates are refreshed on a periodic basis and may not reflect current availability or pricing. Always confirm on Marriott.com before booking.